We're always here when you need us the most
Dedicated, efficient support with the personal touch. Our operators are always UK-based
Fast Fault/Fix - Enterprise SLA brought into the home
Live Remote Support - We'll guide you through the issue and help resolve it every time
Our support operators aren't outsourced to other countries, our team are always easy to understand and friendly. We hand-pick every single agent to make sure their knowledge is up-to-scratch and they're able to break everything down into layman terms for you.
Different devices? No worries!
We support ALL of your devices regardless of make, model, operating system etc. If it's got a clock, we'll support it! The best part is, all of our agents are capable of handling all devices, it's the way we educate.
Services - Software/Support
1 Hour - LiveSupport / Any Device or Platform
Our minimum hourly-rate for 1on1 support, agents usually available within 4 hours of request.
1 Month Unlimited - LiveSupport / Any Device or Platform
30 Days of Unlimited* technical support with 4 Hour Response time, subject to request volume and fair use.
6 Month Unlimited - LiveSupport / Any Device or Platform
170 Days of Unlimited* technical support with 4 Hour Response time, subject to request volume and fair use.
1 Year Unlimited - LiveSupport / Any Device or Platform
366 Days of Unlimited* technical support with 4 Hour Response time, subject to request volume and fair use.
Services - Hardware/FaultFinderPricing and quote estimates here are for PC, Mac and Laptops only, we have a separate pricing structure for Smartphones (Android/iPhone) and tablets, please contact us for more information.
Hourly rate charged for the diagnostic of hardware issues, this is an inspection labour charge and is exclusive of parts.
Hourly rate of repairs after diagnostics, this charge is exclusive of parts, your repair quote is always free.
PC Software Available
Windows 10 Licenses - Home/Pro
From £29.99 inc.VAT
Kaspersky Security Software Licensing - Choice of versions/terms
From £19.99 inc.VAT (Per Year)
Microsoft 365 - Personal/Family
From £39 inc.VAT (Per Year)
Other options available
Google Drive Unlimited Storage
From £19.99 inc.VAT (Per Month)
We can also install this software for you, contact us for more information.